Returns/Refund Policy
- Items being returned must be unused with original packaging where applicable.
- Refunds are accepted within 14 days from purchase date, return shipping charges & duty/brokerage charges when applicable are the responsibility of the customer.
- Exchanges or store credit is accepted within 30 days from purchase date, return shipping charges are responsibility of the customer.
- No returns on sale items. Restocking fee and 5% processing fee may apply. Original packaging required.
- Original shipping charges will not be refunded unless it is a clear error on the behalf of B&P Cycle and Sports.
- For partial returns of orders that qualified for Free Shipping the final value must still be within the Free Shipping policy otherwise shipping charges will be applied to the difference of the refund.
Shipping Policy
- Shipping price are automatically generated and are based on average shipping rates to Canadian and US destinations. Canadian shipping is $29.95 and US is $39.95.
- Shipping quotes will be provided at the customer’s request. On certain items where shipping is more than the flat shipping rate the customer will be sent a separate shipping invoice to cover the difference in cost.
- We only provide shipping to Canada and USA locations. All international orders are FINAL SALE, and any duty or brokerage fees is the responsibility of the customers and is not covered by us, B&P Cycle. The average duty charge from Canada to USA is 11% paid by the customer upon pick-up or delivery.
- Free shipping is offered to orders over $300 and cannot be combined with other discount codes. Bicycles, hockey sticks and oversized boxes are NOT included. Oversized items include but are not limited to, goal pads, hockey sticks, wheel bags and goal bags. These items are subjected to extra shipping charges. If you use the free shipping code on an item not eligible for free shipping, you will be sent a separate invoice for the FULL cost of shipping. It is the customers responsibility to add the proper code with the correct items in the cart.
- Please contact with questions at 403-272-7141 or [email protected]
Free Shipping
Free Shipping coupon code is SHIP4FREE300 for orders over $300. This offer cannot be combined with other discount codes. Bicycles, Hockey Sticks & oversized boxes are NOT included. On shipments in remote areas extra shipping charges may be required where the customer will be sent a separate shipping invoice to cover the difference in cost. For partial returns of orders that qualified for Free Shipping the final value must still be within the Free Shipping policy otherwise shipping charges will be applied to the difference of the refund.
If you use the free shipping code on an item not eligible for free shipping, you will be sent a separate invoice for the FULL cost of shipping. It is the customers responsibility to add the proper code with the correct items in the cart.
Please contact with questions at 403-272-7141 or [email protected].
Oversized Shipments
- Oversized items include but are not limited to, bicycles, goal pads, Hockey sticks, wheel bags & goal bags. These items are subject to extra shipping charges. The customer will be sent a separate shipping invoice to cover the difference in cost.
- Shipping quotes will be provided at the customer’s request.
- Please contact with questions at 403-272-7141 or [email protected].
International Shipping
All international orders are FINAL SALE, and any duty or brokerage fees are the responsibilities of the customers and is not covered by us, B&P Cycle. The average duty charge from Canada to USA is 11% paid by the customer upon pick-up or delivery.
Duty & Brokerage
Duty and Brokerage for USA shipments is the responsibility of the receiver and is not covered by B&P. The average duty charge from Canada to USA is 11% paid by the customer upon pick-up or delivery.