ADDRESS: 1717 52ND ST SE, CALGARY AB. T2A 1V1 FREE SHIPPING* OVER $300 W/ CODE: SHIP4FREE300

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Careers

Careers.

Enthusiastic about bikes, hockey, or both? You'll love being a part of our team!

We are an independent mom-and-pop bicycle and hockey shop located just off of International Ave in Calgary's SE. We have been serving Calgary, area, and beyond for over 50 years - we've built a reputation in the local cycling and hockey communities for our high quality of service.

We're currently accepting applications for these positions:

 

Customer Service Associate/Cashier.

Description:

We are currently seeking a passionate and driven individual to join our team as a full-time Customer Service Associate/Cashier. A successful applicant will be a biking, outdoors, or hockey enthusiast who is personable and dependable, ideally with previous experience in a specialty retail shop.

Qualifications:

  • Passion for cycling and actively ride and/or play hockey/ringette or other sports.
  • Strong customer service and sales skills.
  • Excellent communication and interpersonal skills.
  • Experience in retail sales and service - preferably in a bike shop or related industry.
  • Availability to work flexible hours, including evenings and weekends.

Responsibilities:

  • Greet and assist customers in a friendly and professional manner.
  • Identify customer needs and recommend appropriate products and services.
  • Provide expert product knowledge and advice to customers.
  • Process customer purchases and returns with our POS system.
  • Maintain a clean and organized sales floor and merchandise displays.
  • Participate in store events and promotions as required.

Perks:

  • Competitive wages.

(Available after min. 3 month probation period:)

  • Group benefits.
  • Employee discount.

To apply for this position, please send a resumé and cover letter to our General Manager Brent Fasick using the button below. Use "Customer Service Associate/Cashier Position" as your subject line.

 

Bicycle Sales Associate.

Description:

We are currently seeking a passionate and driven individual to join our team as a full-time Bicycle Sales Associate. A successful applicant will be an active biking enthusiast who is personable and dependable, ideally with previous experience in the bicycle (or related) industry.

Qualifications:

  • Passion for cycling and actively ride.
  • Ability to work in a fast-paced, team-oriented environment.
  • Excellent communication and interpersonal skills.
  • Strong customer service and sales skills.
    • Experience in retail sales and service - preferably in a bike shop or related industry.
  • Availability to work flexible hours, including evenings and weekends.
  • Knowledge of hockey gear is an asset. (We are a hockey shop as well.)

Responsibilities:

  • Greet and assist customers in a friendly and professional manner.
  • Identify customer needs and recommend appropriate products and services.
  • Provide expert product knowledge and advice to customers.
  • Process customer purchases and returns with our POS system.
  • Maintain a clean and organized sales floor and merchandise displays.
  • Participate in store events and promotions as required.

Perks:

(Available after min. 3 month probation period.)

  • Group benefits.
  • Employee discount.

To apply for this position, please send a resumé and cover letter to our General Manager Brent Fasick using the button below. Use "Bicycle Sales Associate Position" as your subject line.

 

Experienced Bicycle Tech.

Description:

We are currently seeking a passionate and driven individual to join our team as a full-time Experienced Bicycle Technician. A successful applicant will be an active biking enthusiast who is personable and dependable, with previous experience in the bicycle industry as a bicycle technician.

Qualifications:

  • Strong communication and customer service skills.
  • Strong knowledge of bicycle componentry, repair, and best practices.
  • Ability to work independently and with a team.
  • Maintain positive working relationships with customers, other staff, and management.
  • Strong sense of workspace organization.
  • Excellent time management. Strong sense of punctuality.
  • Ability to problem-solve with customers, other staff, and management.
  • Flexibility to work overtime when needed - especially to finish tasks and to tend to customers.

Responsibilities:

  • Provide customer service to shop customers.
  • Provide accurate information to customers; answer customer questions and provide advice.
  • Determine the services, installations, or repairs needed by customers.
  • Accurately estimate the cost of parts, labour, and all other services required for a customer's work order. Estimate and/or quote prices, trade-in allowances, warranties, and delivery dates.
  • Execute bicycle service work orders accurately and within stated budgets and on-time.
  • Process work orders including logs of work completed and parts used/installed.
  • Resolve customer disputes or complaints amicably and professionally.
  • Maintain repair records.
  • Assemble or disassemble manufactured parts as needed.
  • Align or adjust clearances of mechanical components or parts.
  • Install bicycle tubes and tires.
  • Repair or replace malfunctioning or damaged bicycle components as needed.
  • True bicycle wheels.
  • Install, repair, and replace bicycle parts or accessories such as handlebars, kickstands, lights, and seats, etc.
  • Advise customers on use and care of merchandise. Provide advice to customers concerning specialized products or services.
  • Assemble new bicycles.
  • Report problems - such as customer complaints - and inventory shortages to supervisor or management.
  • Maintain and clean shop displays and work areas.
  • Share knowledge and insight with coworkers and other staff when needed.
  • Support other store departments when needed (e.g. install hockey stick and skate blades). 

Perks:

(Available after min. 3 month probation period.)

  • Group benefits.
  • Employee discount.

To apply for this position, please send a resumé and cover letter to our General Manager Brent Fasick using the button below. Use "Bicycle Tech Position" as your subject line.