Careers.

Enthusiastic about bikes, hockey, or both? You'll love being a part of our team!

We are an independent mom-and-pop bicycle and hockey shop located just off of International Ave in Calgary's SE. We have been serving Calgary, area, and beyond for over 50 years - we've built a reputation in the local cycling and hockey communities for our high quality of service.

We're currently accepting applications for these positions:

Customer Service Associate/Cashier.

Description:

We are currently seeking a passionate and driven individual to join our team as a full-time Customer Service Associate/Cashier. A successful applicant will be a biking, outdoors, or hockey enthusiast who is personable and dependable, ideally with previous experience in a specialty retail shop.

Qualifications:

• Passion for cycling and actively ride and/or play hockey/ringette or other sports.
• Strong customer service and sales skills.
• Excellent communication and interpersonal skills.
• Experience in retail sales and service - preferably in a bike shop or related industry.
• Availability to work flexible hours, including evenings and weekends.

Responsibilities:

• Greet and assist customers in a friendly and professional manner.
• Identify customer needs and recommend appropriate products and services.
• Provide expert product knowledge and advice to customers.
• Process customer purchases and returns with our POS system.
• Maintain a clean and organized sales floor and merchandise displays.
• Participate in store events and promotions as required.

Perks:

• Competitive wages.

(Available after min. 3 month probation period:)

• Group benefits.
• Employee discount.

To apply for this position, please send a resumé and cover letter to our General Manager Brent Fasick using the button below. Use "Customer Service Associate/Cashier Position" as your subject line.

Bicycle Sales Associate.

Description:

We are currently seeking a passionate and driven individual to join our team as a full-time Bicycle Sales Associate. A successful applicant will be an active biking enthusiast who is personable and dependable, ideally with previous experience in the bicycle (or related) industry.

Qualifications:

• Passion for cycling and actively ride.
• Ability to work in a fast-paced, team-oriented environment.
• Excellent communication and interpersonal skills.
• Strong customer service and sales skills.
  • Experience in retail sales and service - preferably in a bike shop or related industry.
• Availability to work flexible hours, including evenings and weekends.
• Knowledge of hockey gear is an asset. (We are a hockey shop as well.)

Responsibilities:

• Greet and assist customers in a friendly and professional manner.
• Identify customer needs and recommend appropriate products and services.
• Provide expert product knowledge and advice to customers.
• Process customer purchases and returns with our POS system.
• Maintain a clean and organized sales floor and merchandise displays.
• Participate in store events and promotions as required.

Perks:

(Available after min. 3 month probation period.)

• Group benefits.
• Employee discount.

To apply for this position, please send a resumé and cover letter to our General Manager Brent Fasick using the button below. Use "Bicycle Sales Associate Position" as your subject line.

Experienced Bicycle Tech.

Description:

We are currently seeking a passionate and driven individual to join our team as a full-time Experienced Bicycle Technician. A successful applicant will be an active biking enthusiast who is personable and dependable, with previous experience in the bicycle industry as a bicycle technician.

Qualifications:

• Strong communication and customer service skills.
• Strong knowledge of bicycle componentry, repair, and best practices.
• Ability to work independently and with a team.
• Maintain positive working relationships with customers, other staff, and management.
• Strong sense of workspace organization.
• Excellent time management. Strong sense of punctuality.
• Ability to problem-solve with customers, other staff, and management.
• Flexibility to work overtime when needed - especially to finish tasks and to tend to customers.

Responsibilities:

• Provide customer service to shop customers.
• Provide accurate information to customers; answer customer questions and provide advice.
• Determine the services, installations, or repairs needed by customers.
• Accurately estimate the cost of parts, labour, and all other services required for a customer's work order. Estimate and/or quote prices, trade-in allowances, warranties, and delivery dates.
• Execute bicycle service work orders accurately and within stated budgets and on-time.
• Process work orders including logs of work completed and parts used/installed.
• Resolve customer disputes or complaints amicably and professionally.
• Maintain repair records.
• Assemble or disassemble manufactured parts as needed.
• Align or adjust clearances of mechanical components or parts.
• Install bicycle tubes and tires.
• Repair or replace malfunctioning or damaged bicycle components as needed.
• True bicycle wheels.
• Install, repair, and replace bicycle parts or accessories such as handlebars, kickstands, lights, and seats, etc.
• Advise customers on use and care of merchandise. Provide advice to customers concerning specialized products or services.
• Assemble new bicycles.
• Report problems - such as customer complaints - and inventory shortages to supervisor or management.
• Maintain and clean shop displays and work areas.
• Share knowledge and insight with coworkers and other staff when needed.
• Support other store departments when needed (e.g. install hockey stick and skate blades). 

Perks:

(Available after min. 3 month probation period.)

• Group benefits.
• Employee discount.

To apply for this position, please send a resumé and cover letter to our General Manager Brent Fasick using the button below. Use "Bicycle Tech Position" as your subject line.